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13 Common Reasons Business Owners Hire Virtual Receptionists

8/22/2021

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Taken from an analysis of all Clutch reviews in Q2 2021, the following list summarizes the main reasons why small business owners and operators seek and hire virtual receptionists, and more specifically, why they were attracted to Smith.ai, as all of these reasons led to the business hiring Smith.ai

  1. Convert more leads into clients or customers
  2. Screen leads and capture information on well-qualified leads
  3. Stop missing calls and/or letting calls go to voicemail
  4. Get coverage for overflow and/or after-hours calls
  5. Deliver outstanding customer service
  6. Reduce interruptions from calls & alleviate the pressure of answering calls
  7. Weed out spam, sales, and wrong-number calls
  8. Schedule appointments with leads and/or clients
  9. Grow my business without adding the cost of a new employee
  10. Reduce employee headcount and overhead costs
  11. Increase productivity and efficiency as the business grows
  12. Triage callers to the right person or department
  13. Make outbound calls to follow-up with leads and/or clients

EXCLUSIVE BENEFITS
  • $100 off your first month with code YRHSERVICES
  • 5% discount when you sign up for both live calls and chats
  • 15% annual plan discount
  • Free 24/7 AI chatbot with white-glove setup ($150 value)
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